Once your order is confirmed, we’ll send you a PDF copy of your sales receipt. If you’d like to receive it via WhatsApp, just let us know—we’ll be happy to send it there for your convenience!

Our return policy depends on the condition of the product. If the item is faulty, we usually offer a replacement or repair free of charge. However, if the product is in perfect working condition but you still wish to return it after use, a deduction may apply as per our return policy. For any return requests, please contact our support team—we're here to help!

Yes, if a product is out of stock due to temporary unavailability, we will restock it as soon as possible. However, if an item has been discontinued by the manufacturer and is no longer available, it unfortunately cannot be restocked. Feel free to reach out to us for updates on specific products!

We usually ship small items via TCS and heavy or large items through Daewoo Cargo Service. However, if you have specific shipping preferences, we’re happy to accommodate your request whenever possible. Just let us know your preferred method at the time of order!